Lake Stevens, Washington
0 comments
100% full Not resolved

I purchased a set of HD Halo Ring head lights for my 2005 Tacoma, after 13 months the driver side head light started taking in water.I called customer support because I purchased the extended warranty for these lights for another year.

I just past the warranty period and was told to take light out and have the housing resealed, now im not mechanically inclined to do such a thing and had these professionally installed for $350 at my body shop plus the price of lights was around $300. Now I have to waste more money to have the body shop take out the headlight and reseal. I filed a complaint with the BBB, but company never responded (of course). BBB advised compliant is on file and there was nothing else they could do at this time.

I have filed a complaint on every website this company is on. Buyer beware stay away from this company as they advertise their products are OEM quality. Their wrong, they are junk, my original headlights where 12 yrs old without a leak.

These types of companies should not be in business.

Review about: Halo Projector.

I liked: Pictures of products.

I didn't like: Produt quality, Defective products.

Review #825576 is a subjective opinion of a user.

1.4
Diversity of Products or Services
Website
Turnaround Time
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
Customer service
Staff
PRODUCT OR SERVICE Projector Headlights
Reason of Review / Monetary Loss Damaged or defective / $600
Preferred solution Let the company propose a solution

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