ProTuningLab - Headlight full of condensation!
I received two new headlight assemblies from pro tuning lab on July 12th...I installed on July 17th, and by August 23rd the passenger side headlight was full of condensation! The 30 day warranty has expired, so they told me to remove the headlight, dry it out with a blow dryer and seal it with silicone....I shouldn't have to do this to a "new" headlight!
I Will never buy from protuning lab again!
There response: "These headlights come with a 30 day warranty on them. Due to your order delivered & received on 07/12/16, we cannot issue out another headlight.
As for the condensation build up, I can provide you with assistance on how to get rid of it. Detach the bulb and let the headlight dry out. You may try to further the process by using a hairdryer. Do not use heat gun as it may be too hot. After it has dried, try to use silicone sealant to seal the housing of the headlight to ensure there are no leaks. This may be a quicker resolution than to reprocess a whole new assembly which may take up to two weeks."
Reason of review: Warranty issue.
Location: San Antonio, Texas
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